FAQS (FREQUENTLY ASKED QUESTIONS)

What is the eligibility to hire a self-drive car?
The minimum age required to rent a car is 20 years, with a valid driving license.

What is a maximum kilometer that Car can run in a day?
Its 250 Kms that Car can run in a day.

Is there an agreement/document I need to sign?
Yes, there is a short agreement one needs to sign while picking up the car.

How many people can be accommodated in your cars?
This varies with the car type. We suggest to look for the same while selecting the car type on website.

What is a minimum time/days one can rent the car for?
You can hire it for a minimum of 24 hrs / 1 day.

Are there any taxes on the rental amount?
No, you don’t have to pay extra taxes as GST is included in the rental price.

Why do you charge a security amount?
As a part of our process, we take a security because to make sure the vehicle is kept in good condition.

How long does it takes to get the amount refunded?
If security is deposited in form of cash, return will be done at the time of vehicle return. If security is paid online it takes 7-10 working days to get credited in your account.

Can I pay cash for my booking?
Security amount can be paid in cash. The rental has to be paid online.

What is the fuel type for your cars?
It depends on the variant, information about fuel is mentioned with every vehicle at our website.

What is the fuel efficiency of the cars?
This varies from car to car & is also dependent on the road/traffic conditions and driving style.

Can someone else book for me?
Yes, but the person whose name has been mentioned in the reservation form, needs to come along with the required documents to pick up the car.

Can my friend/relative come to pick up the car?
No, only the person whose name has been mentioned in the reservation form needs to come along with the required documents to pick up the car.

Why do you give cars with a commercial number plate?
As per traffic laws, private number cannot be used for commercial purpose as insurance becomes invalid.

Will the police bother me for yellow number plate?
No, we provide you with adequate legal documents to drive a self-drive registered car. You please carry your driving license.

Why do I need to pay commercial state tax when I am driving it for a personal use?
All states RTO have different regulations and road tax are mandatory to pay.

What is the Applicable state taxes as per seat capacity for a self-drive car?
Below are the state taxes for individual states as per the seating capacity
STATE
CHARGES
ANDHRA PRADESH
ANNUAL COST (RS.2670)
ARUNACHAL PRADESH
15 DAYS (RS 140)
6 MONTHS (RS 220)
ASSAM
10 DAYS (RS 100)
BIHAR
7 DAYS (RS 300)
7-14 DAYS (RS 500)
14-30 DAYS (RS 800)
AFTER 30 DAYS (RS 800 +RS 200 FOR 7 DAYS)
DELHI
PER ENTRY (RS 100)
GOA
FIRST 3 DAYS (RS 300)
NEXT 4DAYS  (RS 300)
SUBSEQUENT WEEK (RS 300)
GUJRAT
4 SEAT-  7 DAYS (RS 60)
6 SEAT- 7 DAYS (RS 70)
HARYANA
PER DAY ( RS 100)
HIMACHAL PRADESH
6 SEAT - 3 MONTHS (RS 600)
JAMMU & KASHMIR
PER DAY ( RS 100)
KARNATAKA
4 SEAT-  7 DAYS (RS 400)
6 SEAT- 7 DAYS (RS 700)
KERELA
PER ENTRY (RS 250)
MADHYA PRADESH
PER ENTRY (RS300)
MAHARASHTRA
PER ENTRY (RS 100)
MIZORAM
15 DAYS (RS 140)
6 MONTHS (RS 220)
NAGALAND
15 DAYS (RS 140)
6 MONTHS (RS 220)
PUNJAB
4 SEAT - PER DAY (RS 158), PER MONTH (RS 683)
6 SEAT -PER DAY ( RS 462), PER MONTH (RS1995)
SIKKIM
PER DAY ( RS 100)
TAMIL NADU
4 SEAT -7 DAYS (RS 75)
6 SEAT- 7 DAYS(RS 470)
TELANGANA
3 MONTHS (RS 670)
TRIPURA
7 DAYS (RS 15)
UTTRAKHAND
3 DAY  (RS 360)
UTTAR PRADESH
4 DAYS (RS 300)
SUBSEQUENT WEEK (RS 300)
1 MONTH (RS 300)
WEST BENGAL
PER MONTH (500)

Why is fuel not included with the vehicle?
We provide vehicle with full tank of fuel and customer has to return vehicle with a full tank of fuel. We don’t have any cap on km’s hence we cannot offer fuel along with vehicle.

Why can’t you deliver the car?
We can deliver the car at your place with an extra cost.

At how many locations do you have the pick up point in the city?
We have at two locations. Connaught Place and Dwarka.

Are your locations 24x7?
Yes, our office is open 24x7, 365 days.

What is the top speed which I can drive to?
We recommend you to follow the specified speed limit on the road as over speeding can cause damage to the vehicle and can be fined by the police. Though the maximum speed permitted by the company is 120 km’s/hr.

What is your cancellation policy?
Below mentioned are our cancellation policy :
Before 48 Hrs: Minimum Rs. 600 or 20% of the booking Amount, whichever is higher.
Before 24 Hrs: Minimum Rs. 1200 or 25% of the booking Amount, whichever is higher.
Within 24 Hrs: One days rental or 30% of the booking Amount, whichever is higher.

Booking canceled "ON" or "After" the pick up time or coming to claim the vehicle after 2 hrs of the pick up time shall be considered as "No Show" and the entire booking amount shall be forfeited by the company and the vehicle will not be provided and a fresh booking shall be needed to make by the customer.

What if I return the car late?
Late returns up to one hour are under the grace period so no extra charges will be levied, beyond 1 hour 1/2 days rental shall be charged and beyond that the entire days rental shall be charged or deducted from your security deposit.

What if the car meets with an accident & gets damaged?
Immediately speak with our customer care. If you drive the vehicle within all legal frameworks, i.e. following and obeying all traffic rules, are not driving rashly, are not under the influence of Alcohol or/and any other illegal drugs including certain medications like sleeping and anxiety medications, and still there is an accident or a mishap takes place than you only need to pay the difference amount after insurance company’s reimbursement plus a surcharge i.e. your security amount. But if accident and damages takes place because of rash driving or violation of any rules you are liable to pay 100% for repair and damages plus the daily rental for the days the car is off the road for repairs. Please don't leave the accidental site till you have completed all the formalities described extensively in the terms and conditions.

What if the car breaks down in the middle of the road when I am out of the city?
If you are in the city, we provide you another vehicle. If you are outside of the city please call to our customer care and we will assist you.

What if the cars gets stolen?
A police complaint needs to be registered immediately & the same needs to be informed to us.

Why do you charge extra for GPS & Child seat?
GPS and child seat is not standard vehicle equipment’s and thus are chargeable.

Can I carry a pet inside the vehicle?
No, as many of our customers and users are allergic to pet odour/smell that is left behind in the car. In a case of non-compliance to the above, applicable penalties will apply.

Can I smoke inside the car?
No, as smoking is injurious to health. Furthermore, the fumes from the cigarettes get absorbed by the vehicles upholstery and interiors, this causes a lot of inconvenience to our next consumers who might be non-smokers. In a case of non compliance to the above, applicable penalties will apply.
How It Work
Selfdrives Rent A Car

Just select your Duration, Location and Car. All on the site! It's all super easy.

Delivery

We deliver your selected rental car on your visit to our rental location in Delhi.

Drive Anywhere

Enjoy the freedom to self drive your rental car to any destination across INDIA.

Return Car

You can return the car back after completing your trip at our provided location.

Have a Questions? Call Today!
91-78282-78282